PCSOWEB - Visitation (2024)

Video Visitation

The Video Visitation Center for all inmates is located at 14500 49^th Street North in the Pinellas County Jail Administration Support Building. All visitors and their guests (including minors) must schedule visits no later than midnight the prior day. Same-day visits will not be accommodated. Reservations to visit inmates will be accepted on a first come, first served basis. Reservations will be accepted up to one week in advance. Reservations are taken 24 hours a day, seven days a week online. For assistance using the website, please contact 727-464-6842 between the hours of 10:00 a.m. and 4:00 p.m., seven days a week.

Click Here to Schedule a Visit

Three people may visit: one adult with two children, or two adults with one child. No more than two adult visitors at one time.

You must be 18 years of age or older and have a valid photo ID to make an appointment. All adult visitors must present a valid photo identification card (driver license/passport/military ID) for admittance to the Video Visitation Center. Persons under the age of 18 are not permitted without an adult and must remain with an adult throughout the visit.

Public Video Visitation Hours

All visits will be 40 minutes long.

IMPORTANT INFORMATION

Please read the following information to avoid delays or cancellation of visitation.

The following criteria MUST be met to ensure safety, security, and a pleasant visitation period for all concerned:

• All adult visitors must present a valid photo identification card (driver license/passport/military ID) for admittance to the Video Visitation Center.
• No weapons of any kind.
• Drugs, alcohol, food, drink, tobacco, or vape products are NOT allowed.
• All electronic devices, including cell phones and tablets, must be turned off or visits will be terminated.
• Clothing that may be considered obscene, offensive, distracting, or disruptivewill not be allowed. Final determination of dress code appropriateness is at the discretion of staff, however, please take note of the following:
  • No revealing or offensive apparel. No clothing which unduly exposes the shoulders, chest, back, stomach, midriff, or upper thigh. This includes but is not limited to: halter tops, strapless tops, tube tops, spaghetti strap tops, and bathing suits. The upper thigh should not be visible above an appropriate mid-thigh level (this includes shorts, rips in jeans, skirts, dresses, etc.)
  • No transparent or revealing clothing which is intended to excessively accent the body will be permitted. (Nothing excessively form fitting will be permitted.)
  • Appropriate undergarments are required, but should not be visible.
  • Any shirt, jacket, hat, or other article of clothing with a picture or language that maybe considered profane or offensive, or is considered a Security Threat Group (STG) or gang-related, will not be allowed.
  • Some type of footwear must be worn.
• No standing or posing during the visit.
• Visit only the inmate you signed up for.
• Do not leave trash, etc. in the visiting booths or visitation area.
• Do not damage or deface visiting booths or phones.Immediate termination of visit will occur. Future visits may be restricted or denied.
• Conduct by any visitor, including children, that is disruptive or disrespectful in any manner will not be tolerated. The visit will be canceled at any time due to disrespectful conduct if it is deemed necessary by the supervisor or member in charge.

These guidelines, as well as the posted rules and regulations, will be strictly enforced.

Remote Video Visitation

The Pinellas County Sheriff’s Office Visitation Center now offers Remote Video Visitation. Visitors will have the option to visit remotely from a computer or smart device in lieu of reporting to the Visitation Center. Remote visiting hours will coincide with the on-site visiting hours. To conduct video visitations remotely, your computer must be equipped with a camera and microphone. The use of headphones or ear buds is highly recommended. Due to limited available time slots, visitors are encouraged to attend their scheduled visits. Any visitor who fails to show up for their assigned visit or cancels their visit on the same day, more than one time, will be subject to have their remote visit privileges suspended for 30 days for each future “no show” or “same-day cancelation".

Prior to visiting remotely, visitors must:

• If they have never visited at our facility before, register for an account at: https://visitation.pcsoweb.com/app
  • Established visitors do not need to create a new account.
• Simply log into the visitor profile and launch the visit from any internet browser.

Check in within 15 minutes prior to the scheduled visit time. Failure to do so will result in the visit being cancelled. Visitor must have their registered form of ID ready for verification.

DESKTOP VERSION:

1.Run Internet Visit Tester to check microphone, camera, and bandwidth.

2. Click Play button next to Start Visit.

MOBILE VERSION:

1. Run Video Visit Tester to check microphone, camera, and bandwidth.

2. Click Launch Video.

Improper conduct that could compromise the security or orderly operation of the jail facility is not allowed and could result in the visit being terminated. Such conduct includes, but is not limited to:

• Exposure of sexual organs (to include female breasts).
• Obvious impairment caused by drugs or alcohol, or use of either, during the visit.
• Video conferencing with a third party on a tablet or cell phone.
• Taking photographs or videos of inmates.
• Posing or positioning the camera to show chest level or below will not be permitted.
• Non-compliance with dress code (see above for reference).
• Any action deemed inappropriate by the visitation center staff.

A visitor who demonstrates inappropriate or disruptive conduct may be restricted, or permanently banned, from any future visitation.

The Pinellas County Sheriff’s Office shall allow professional visitors (attorneys) to sign in and conduct video visitations remotely. If you are a professional visitor and would like to request access to conduct video visitations remotely, please follow the directions here, How To Create A Professional Visitor Account For Video Visitation.pdf, to create an account. After your account has been created and you have received a verification that your account has been approved, please view the document here, How To Schedule A Professional Visit In Video Visitation.pdf, to schedule a video visitation session. Once your account has been identified as professional in our video visitation system, your sessions will not be monitored or recorded. Please note that to conduct video visitations remotely, your computer must be equipped with a camera and microphone. The use of headphones or ear buds is highly recommended.

In-Person Attorney and Professional Visitation

In-person visitation is available Monday through Friday between 6:00 a.m. and 6:00 p.m.

*All subsequent visits will require their own approval.

Attorneys are required to provide a Florida driver license, along with a valid Florida Bar card for admittance into the facility.

Attorneys do not need approval during regular business hours.

If you are an attorney and need a laptop approval, please email pcj_visitationrequests@pcsonet.com. State your name, law firm association, inmate's name, reason for the laptop, and the date you are requesting to bring in the laptop.

If you are professional visitor (such as therapist, doctor, etc.) you must send documentation showing your assignment to the client (court order, referral, attorney authorization on firm letterhead) to pcj_visitationrequests@pcsonet.com along with a list of items you will need to bring into the facility in order to complete the visit.

For all other inquiries, please contact the general information line at 727-464-6415.